Meet the team

Offering therapy and counselling in Norfolk and Hertfordshire, Emotionalskills has been helping individuals and couples ease and manage their anxiety, stress, depression, irritability and esteem issues, since 2013.                        

The founder of Emotionalskills, Shane Lutkin - who himself was hindered by depression, irritation and stress - decided to help others after he inadvertently fell into studying the theory of personality and psychotherapy and started to recognise his true self and thereon worked on developing a therapeutic model.  

Shane, comments: “We are a small dedicated team consisting of three therapists in Norwich and one in Hertfordshire. I love working with couples and helping people recognise and optimise their true potential. 

Maxine Freshwater has worked with a varied client base including those from the emergency services and the NHS. She has helped many people break free from anxiety, stress, and depression, and believes strongly in the benefits of the therapeutic relationship.

Sally Taylor has helped adults, young people, and their families, overcome a wide range of issues and has witnessed many people making lasting, positive changes to their lives. In particular, she has significant experience supporting those struggling with substance abuse and those who are suffering, or who have suffered, from domestic violence.

Debbie Hague is our therapist in Hertfordshire. She has over 20 years of counselling experience, working with those struggling with drug and alcohol problems, to those needing postnatal therapy, as well as helping individuals tackle confidence and self esteem issues.

“Debbie Hague (left) our therapist in Knebworth, Hertfordshire.”

Shane adds: Many of us suffer with emotional problems. You don't have to accept being anxious, depressed, frustrated or unhappy. You can do something about it. Emotionalskills is designed to help ease your stresses and tensions, leaving you feeling more content and happier with life.

We are finding that the number of enquiries we are receiving in Norfolk and Norwich is ever increasing. As such, we will be looking to recruit another Norwich based psychotherapist in the next few months.” 

All Emotionalskills therapists are DBS checked, degree educated and BACP members. 

If you would like to talk through issues that may be troubling you, book a free initial consultation, call 07986 488690 or email

Main photo: (left to right) Shane, Sally and Maxine

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